Responsible gambling

At Mindil Beach Casino Resort, we are committed to providing a safe and enjoyable gaming experience for all our guests. We believe that responsible gaming is essential in maintaining a healthy and positive environment for everyone involved.

Self-Exclusion Program

If you feel like your gaming habits may be negatively affecting your life or the lives of those around you, please do not hesitate to reach out to us. Our self-exclusion program allows you to voluntarily exclude yourself from our casino premises for a specified period of time. This can be done either temporarily or permanently.

Time-Outs and Cool Down Period

We understand that sometimes it's necessary to take a break from gaming to reflect on your habits and behavior. That is why we offer customizable time-out periods, which allow you to set limits on how much you spend or play within our casino for a specified amount of time.

Responsible Gaming Tools

To help you manage your gaming experience more effectively, we have implemented the following responsible gaming tools:

• Deposit Limits: Set daily, weekly or monthly deposit limits to prevent excessive spending
• Loss Limits: Establish daily or loss limits to control how much you spend on gaming activities
• Time-Outs: Take a break from gaming with customizable time-out periods

Support and Assistance

Our friendly and experienced staff are always available to provide support and assistance if needed. If you're experiencing any problems related to your gaming habits, please do not hesitate to speak with our customer service team.

We also work closely with various organizations dedicated to supporting problem gamblers in Australia, such as:

• Lifeline
• beyondblue
• Gambling Help Services

Accessing Support

If you or someone else needs support and guidance on responsible gaming practices, we recommend reaching out to these resources directly. Our staff will be happy to provide more information on how to access their services.

By taking proactive steps towards managing your gaming habits and seeking help when needed, we can all enjoy our favorite games in a safe and enjoyable way.