Data Privacy Policy
We are Mindil Beach Casino. This Privacy Policy explains how we collect, use and protect information you provide when you open an account, use site features or interact with our services. It covers the categories of data we hold, why we process it, how long we retain it and the choices you have about your information. Read this page to understand account data, transactional records, technical logs, cookies and your rights. Contact options to query or update your details are available in your account and via our support channels.
Types of data collected
We collect three core data types to run accounts and services: personal, technical and transactional data.
Personal data
Name, date of birth, contact details, billing address and identity documents where required for account verification and legal checks. Personal data is used to create and manage your account and to meet legal obligations.
Technical data
Device information, IP address, browser type, operating system, session logs and crash data. Technical data helps with authentication, security and basic service operation.
Transactional data
Deposit and withdrawal records, purchase history, game activity, rewards and loyalty records. Transactional data supports billing, account history and reward computations.
How we use information
Account setup and management - to open, authenticate and maintain your account.
Payments and billing - to process deposits, withdrawals and refunds, and to keep transaction histories.
Security and compliance - to detect suspicious activity, meet legal obligations and respond to lawful requests from authorities.
Service delivery - to provide features you select, to manage loyalty balances and to administer promotions you opt into.
Data protection and security
We protect data with technical and organisational measures appropriate to the sensitivity of the information. Examples include encryption in transit, access controls, secure backups and vendor assessments. Access to personal data is limited to authorised personnel and third parties who need the data to provide services. We retain data only for as long as required for operational, legal or regulatory purposes.
Cookies and tracking technologies
We use session and persistent cookies, analytics tags and similar technologies to support logins, remember preferences and analyse site performance. Some cookies support basic functions, others collect anonymous usage statistics or enable marketing. You can manage cookie settings through your browser or device and via any cookie controls provided on the site.
User rights
Access - request a copy of data we hold about you.
Correction - ask us to update inaccurate or incomplete information.
Deletion - request removal of personal data where legal grounds permit.
Objection and restrictions - raise objections to processing or request limits on certain uses. To exercise rights, use account settings or contact our support channels listed in your account.
Data sharing and third parties
We share data with service providers and partners that perform functions on our behalf, such as payment processors, hosting providers, analytics vendors and customer support platforms. We may disclose information to comply with legal requirements or to respond to lawful requests from authorities. Any third party that receives personal data is bound by contractual terms that require appropriate protection.
Updates to this policy
We may update this Privacy Policy from time to time. Changes are posted on the site with an updated effective date. Continued use of the service after a change indicates acceptance of the revised policy. Review the policy periodically and contact support if you have questions about any update.